Commonly asked questions

Frequently Asked Questions

Get answers to the most-asked questions about our products and services.

What type of batteries do you offer?

We are offering Traction flooded, Semi-traction, AGM (Absorbent Glass Mat) and Lithium (LFP) battery for motive power applications.

VRLA battery for UPS, Fire Alram, CCTV and other backup power supply application.

How long does an electric forklift traction flooded battery typically last?

The lifespan of an electric forklift battery can vary depending on several factors, including the quality of the battery, how well it’s maintained, and the usage patterns. On average, a well-maintained electric forklift battery can last around 5 to 7 years. However, some batteries might last longer, while others might need replacement sooner.

Factors that can influence the lifespan of an electric forklift battery include:

Charge and Discharge Cycles: Electric forklift batteries have a limited number of charge and discharge cycles before their capacity starts to degrade. If the battery is frequently discharged and charged, its lifespan might be shorter.

Depth of Discharge: Fully discharging the battery before recharging it can put more stress on the battery and reduce its overall lifespan. It’s recommended to avoid deep discharges whenever possible.

Charging Practices: Proper charging practices, such as avoiding overcharging and not interrupting the charging cycle prematurely, can significantly impact the battery’s lifespan.

Temperature: Extreme temperatures, both hot and cold, can affect the chemical reactions within the battery and lead to accelerated degradation.

Maintenance: Regular maintenance, including cleaning battery terminals and connectors, as well as checking for signs of damage, can extend the battery’s life.

Usage Patterns: Intense usage, heavy loads, and frequent operation can contribute to faster battery deterioration.

Battery Quality: The quality of the battery itself, including the type of chemistry used, also plays a role in determining how long it will last.

It’s important to note that as the battery ages, its capacity to hold a charge diminishes. This means that over time, the forklift’s operational time on a single charge will gradually decrease. To maximize the lifespan of an electric forklift battery, proper maintenance, charging practices, and operational care are crucial. Regular monitoring and replacement planning based on the battery’s performance can help avoid unexpected downtime and replacement costs.

Do you provide battery chargers also?

Yes, we provide industrial battery chargers both standard and high frequency models for traction flooded, AGM, Gel and Lithium battery.

Do you offer help with battery/charger maintenance and servicing?

Yes, we have dedicated service engineers for battery and charger maintenance to offer solutions to customer on maintaining their fleet uptime without premature battery failures.

Our AMC Annual Maintenance Contract program will benefit you with preventive maintenance tasks and reduce truck/machine downtime. We shall take care of your battery/charger while you keep focus on your business.

What is the warranty period for your batteries?

Traction flooded battery – 48 months (24 months free replacement or 1500 cycles [whichever comes first] + 24 months pro-rata basis) from the date of delivery subject to terms and conditions.

Semi-traction and Deep cycle battery – 12 months warranty from the date of delivery.

Lithium LFP battery – 60 months warranty from the date of delivery.

What are the advantages and comparison between Traction Flooded and Lithium LFP battery?

Traction Flooded Battery

  1. Battery Installation time
  2. Checking the water levels
  3. Checking for cables and corrosion on terminals
  4. Opportunity charging i.e. Lead acid battery/AGM/Gel fail prematurely due to charging at short intervals.
  5. Long charging time
  6. Battery health check using load test equipment
  7. Design life – 600 Cycles @ 25 deg C Approx 2 years Life.
  8. Self-discharge 33% every month relative to storage temperature affects the performance
  9. Operation and maintenance costs
  10. Temperature affects the discharge performance
  11. Toxic gas and harmful acid leaks

Lithium Iron Phosphate LFP Battery

  •  LFP Battery – Easy Plug & Play Installation
  • No watering and maintenance required
  • IP54 Rated casing ensures water, dust, and splash-resistance
  • Supports Opportunity charging during shift breaks and lunch
  • Fast Charging to 100% within 3 hrs time
  • Highly reliable and safe LFP stable chemistry
  • Integrated battery management system
  • Design Life – 3000 Cycles @25 deg C Approx 10 years Life.
  • Low self-discharge upto only 2% per month
  • High ROI due to no maintenance and operations costs involved
  • Lithium battery has a longer constant stable curve during discharge at high temperature
  • No gas emissions and leakage
Do you offer delivery services across UAE?

Yes, we are delivering across UAE.

What are the main features that should be Considered while Buying a Battery?

When buying a battery, there are several important features and factors to consider ensuring you make an informed decision.

Here are the main features you should consider:

Battery Type and Chemistry: Different batteries use various chemistries, such as lead-acid, lithium-ion, or Gel/AGM. Each type has its own advantages and disadvantages in terms of lifespan, energy density, maintenance requirements, and upfront cost.

Voltage and Capacity: The voltage and capacity of the battery determine the power output and how long the forklift can operate on a single charge. Make sure the battery’s specifications match the requirements of your forklift model and usage patterns.

Size and Form Factor: The battery’s physical size and form factor should fit the machine’s battery compartment. Ensure that the dimensions of the battery are compatible with the forklift’s design.

Charge and Discharge Rates: Consider the battery’s charge and discharge rates. Some applications might require higher power outputs for heavy lifting, and the battery should be able to deliver the necessary current.

Cycle Life: Cycle life refers to the number of charge and discharge cycles a battery can undergo before its capacity significantly degrades. A longer cycle life indicates a more durable battery.

Charging Time: Different battery chemistries have different charging times. Lithium-ion batteries, for instance, typically have shorter charging times compared to lead-acid batteries.

Maintenance Requirements: Lead-acid batteries usually require more maintenance than lithium-ion batteries. Consider the maintenance tasks required for each battery type and how they align with your operational capabilities.

Operating Environment: Consider the temperature range in which the machine will be operating. Some battery chemistries perform better in extreme temperatures than others.

Charging Infrastructure: Ensure you have the appropriate charging equipment and infrastructure for the chosen battery type. Some batteries may require specialized charging equipment.

Initial Cost and Total Cost of Ownership: Compare the upfront cost of the battery with its expected lifespan and maintenance requirements. A battery with a higher initial cost might have a lower total cost of ownership if it lasts longer and requires less maintenance.

Warranty: Check the warranty provided by the battery manufacturer. A longer warranty period can provide peace of mind and indicate the manufacturer’s confidence in the battery’s quality.

Supplier Reputation: Purchase batteries from reputable suppliers with a history of providing reliable products and good customer support.

Safety Features: Some batteries come with safety features such as thermal management systems, built-in overcharge protection, and fault detection mechanisms. These features can enhance the safety of battery operation.

Compatibility: Ensure that the battery you choose is compatible with your machine model in terms of voltage, capacity, and physical dimensions.

By carefully considering these features and factors, you can choose a forklift battery that best meets the needs of your specific application and provides reliable and efficient performance over its lifespan.

While Replacing the Battery or Cleaning the Terminals, why is It Important to Remove the Ground Wire First?

When replacing a battery or cleaning its terminals, it’s important to remove the ground (negative) wire first before removing the positive wire. This practice is recommended for safety reasons and to prevent potential electrical hazards.

Here’s why:

Minimizing Short-Circuit Risks: The ground wire is connected to the negative terminal of the battery, while the positive wire is connected to the positive terminal. If you were to accidentally touch a metal tool or the positive terminal of the battery while the ground wire is still connected, it could create a direct electrical connection between the positive and negative terminals, resulting in a short circuit. This could lead to sparks, arcing, and potential damage to the battery, tools, or surrounding equipment.

Reducing Shock Hazards: Removing the ground wire first helps minimize the risk of electrical shock. If the positive wire is disconnected first, and the negative wire is still connected, there is a chance that accidentally touching the positive terminal or a conductive surface while working on the battery could result in an electrical shock.

Preventing Battery Discharge: Disconnecting the ground wire first helps prevent accidental battery discharge. If the positive wire is disconnected first, there’s a higher likelihood of the positive terminal meet a conductive surface, potentially leading to battery discharge, electrical hazards, or equipment damage.

Here’s the recommended sequence for disconnecting and reconnecting a battery:

To Disconnect:

Turn off any power sources or equipment connected to the battery. Remove the ground (negative) wire from the battery terminal. Remove the positive wire from the battery terminal.

To Reconnect:

Attach the positive wire to the battery terminal.
Attach the ground (negative) wire to the battery terminal.

Following this sequence ensures that the risk of short circuits, electrical shocks, and accidental battery discharge is minimized, promoting a safer working environment when working with batteries. Always exercise caution and follow proper safety procedures when working with electrical equipment and batteries.

Are batteries with higher AH ratings better?

Batteries with higher Ampere-hour (AH) ratings can be advantageous in certain situations, but whether they are “better” depends on your specific needs and the context in which you’re using the battery. Here’s what you need to consider:

Advantages of Batteries with Higher AH Ratings:

Longer Operating Time: A higher AH rating generally indicates that the battery can provide more energy over a longer period. This can be beneficial if you need extended runtimes between charges, such as in applications where continuous power is crucial.

Reduced Frequency of Charging: With a higher AH rating, the battery can potentially operate longer between charges, reducing downtime for charging and increasing overall efficiency in certain scenarios.

More Power for Heavy Loads: Batteries with higher AH ratings can deliver more current, making them suitable for applications that require high power output, such as heavy lifting in industrial equipment.

Flexibility: The increased energy capacity of batteries with higher AH ratings can provide more flexibility in scheduling recharging, which can be particularly useful in environments where charging infrastructure is limited.

Considerations and Trade-offs:

Size and Weight: Batteries with higher AH ratings tend to be larger and heavier. This might be a concern if space and weight constraints are important factors in your application.

Cost: Batteries with higher AH ratings often come with a higher upfront cost due to their increased capacity. You’ll need to assess whether the longer operating time justifies the added expense.

Charging Time: Batteries with higher capacities may require longer charging times. If quick turnaround between charges is essential, this could be a limitation.

Maintenance: Larger batteries might require more maintenance and attention, particularly in terms of cleaning, monitoring, and ensuring proper charging practices.

Cycle Life: Larger batteries might have a longer cycle life due to reduced depth of discharge during each cycle. However, this can also depend on the battery chemistry.

Matching Battery Capacity to Needs:

Selecting the appropriate AH rating depends on the specific requirements of your
application. Consider factors like the expected operating time between charges, the available charging infrastructure, the weight and size limitations of the equipment, and your budget.

It’s also worth noting that simply opting for the highest AH rating may not always be the best choice. Over-sizing the battery can lead to unnecessary costs, increased weight, and longer charging times that might not align with your operational needs.

In summary, batteries with higher AH ratings can be better suited for situations that require extended runtimes, increased power output, and flexibility in charging schedules. However, it’s essential to carefully evaluate your needs and the trade-offs associated with larger batteries before making a decision.

How does temperature affect battery Life?

Temperature has a significant impact on battery life and performance. Both high and low temperatures can affect battery chemistry, internal processes, and overall lifespan. Here’s how temperature affects batteries:

High Temperatures:

Accelerated Chemical Reactions: High temperatures can accelerate chemical reactions within a battery. This can lead to increased self-discharge rates, which means the battery loses charge even when not in use.

**Reduced Electrolyte: High temperatures can cause the electrolyte in batteries to evaporate more quickly, leading to reduced electrolyte levels. This can impact the battery’s capacity and overall performance.

Degrading Battery Chemistry: Elevated temperatures can cause chemical breakdown and degradation of battery materials. This leads to a reduction in capacity and overall lifespan.

Reduced Cycle Life: Batteries that are regularly exposed to high temperatures tend to have shorter cycle lives. This is especially noticeable in lead-acid batteries commonly used in automotive and industrial applications.

Safety Concerns: Extremely high temperatures can lead to thermal runaway, a situation in which the battery generates excessive heat and potentially results in fire or explosion. Modern lithium-ion batteries are particularly sensitive to high temperatures.

Low Temperatures:

Slower Chemical Reactions: Cold temperatures slow down the chemical reactions inside a battery. This can lead to reduced capacity and slower discharge rates.

Reduced Voltage Output: Batteries operating in cold conditions can experience reduced voltage output, which affects the power they can deliver

Increased Internal Resistance: Cold temperatures can increase the internal resistance of batteries. This results in voltage drops under load and reduced overall performance.

Capacity Loss: Cold temperatures can temporarily reduce a battery’s available capacity, meaning it will run out of charge more quickly than expected.

Potential for Damage: If a battery is exposed to extremely cold temperatures and allowed to freeze, the expansion of freezing electrolyte can cause internal damage to the battery’s casing and internal components.

Optimal Temperature Range:

Batteries tend to perform optimally within a specific temperature range. This range varies depending on the type of battery chemistry. Generally, temperatures between 20°C to 25°C (68°F to 77°F) are considered ideal for many battery types. Storing and operating batteries within this range helps maintain their efficiency and prolong their lifespan.

To mitigate the effects of temperature on battery life:

Store Batteries Properly: Store batteries in a cool, dry place away from direct sunlight and extreme temperatures.

Avoid Rapid Temperature Changes: Sudden temperature fluctuations can stress battery materials. Avoid exposing batteries to rapid temperature changes.

Provide Insulation: In cold conditions, provide insulation to batteries to maintain a more stable temperature.

Monitor and Manage: For critical applications, monitor battery temperature and, if possible, implement temperature control measures.

Choose Appropriate Batteries: When selecting batteries for a specific application, consider the temperature range they will be exposed to and choose a type that can handle those conditions effectively.

Overall, managing temperature conditions is essential for optimizing battery performance, prolonging battery life, and ensuring safe operation.

How to prevent battery corrosion?

Preventing forklift battery corrosion is important for maintaining the efficiency, safety, and longevity of both the battery and the equipment it powers. Battery corrosion is often caused by the buildup of acidic residue around the battery terminals and connectors. Here are some steps you can take to prevent forklift battery corrosion:

Regular Cleaning and Inspection:

  • Perform routine inspections of the battery and its terminals to identify any signs of corrosion or damage.
  • Clean the battery and terminals regularly using a mixture of baking soda and water. This solution can neutralize acid and help remove corrosion.
  • Wear appropriate protective gear (gloves, eye protection) while cleaning to avoid contact with battery acid.

Proper Charging Practices:

  • Avoid overcharging the battery, as excessive charging can lead to increased offgassing and corrosion.
  • Use a proper charging system with a voltage regulator to prevent overcharging.

Secure Battery Connections:

Ensure that battery terminals are securely tightened to prevent vibration-induced loosening, which can lead to corrosion.

Apply Corrosion Inhibitors:

Apply a commercial battery terminal protector or anti-corrosion spray to the terminals after cleaning. These products create a protective barrier against acid and moisture.

Seal Battery Terminals:

Apply a thin coat of petroleum jelly (Vaseline) to the battery terminals after cleaning and applying corrosion inhibitors. This can help seal out moisture and prevent corrosion.

Regular Maintenance:

  • Follow the manufacturer’s guidelines for battery maintenance and service intervals
  • Keep the battery compartment clean and free of debris that could lead to acid accumulation.

Proper Ventilation:

Ensure that the battery compartment is adequately ventilated to disperse gases produced during charging. Proper ventilation can help minimize acid accumulation.

Use Watering Systems:

If applicable, use a battery watering system to properly maintain the electrolyte levels in the cells. This can help prevent overflows and acid buildup.

Replace Damaged Parts:

Replace damaged or corroded battery cables, connectors, or terminals promptly to prevent further corrosion and maintain good electrical connections.

Safety Precautions:

Always follow safety guidelines when working with forklift batteries, including wearing appropriate protective equipment and working in well-ventilated areas.

Training and Education:

Ensure that forklift operators and maintenance personnel are trained in proper battery handling, maintenance, and safety procedures.

By following these practices, you can significantly reduce the risk of forklift battery corrosion, extend the battery’s lifespan, and maintain optimal performance for both the battery and the equipment it powers.